Update display drivers, both on the connecting machine and on the machine you are connecting too.Access the remote computers Computer Management or Services MMC and cycle the Remote Desktop Services service.Try connecting at a different resolution.If only Task Manager but no Desktop appears try running Explorer from Task Manager: File > New Task > Explorer.exe.This calls Task Manager and in most cases you’ll immediately see the Desktop. Press CTRL+ ALT+ END, or CTRL+ ALT+ FN+ END on laptops.While logged in and stuck on the black screen of death.The issue appears to be caused by Screen Caching and accessing a system with different display resolution or RDP window sizes. Using Remote Desktop the remote screen turns black right after login and you have no control. Remote Desktop – Black Screen Of Death The Issue I ran out of options to fix this, any help will be appreciated. It only says "the windows logon process has unexpectedly terminated" I checked the event log and apparently WINLOGON keeps crashing. Pressing CTRL + ALT + END doesn't do anything.Ĭreated a new account and tried logging on to that to test if it is account related, still didn't log in.ĭid a sfc /scannow to do a system scan and fix corrupt files, it came out with no errors. Rebooting temporarily fixes the problem, until it starts happening again.ĭisabling bitmap caching or changing resolution on RDP client doesn't fix it. When issue occurs, I can replicate it on Windows, Mac, or iPads/iPhones over LAN or WAN. It's an Intel i7 desktop with nVidia GPU with the latest drivers. It makes a secure connection and connects, but I get a black screen without a cursor and disconnects a few seconds after that without any errors. I used to connect to my computer via RDP through WAN and LAN with no issues.Īfter installing W10 and setting up everything correctly (ports, static IP etc) I still can connect, but during the day it randomly kicks me out and I can't successfully log in afterwards. I've been having this issue since I updated (fresh install) to Windows 10 Professional.
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